AI automation · Greater Seattle Area

Your competitors are already getting ahead of you with AI.

You think you don't have time to set this up. Once it's running, you'll be in disbelief you ever ran your business without this new mentality — your CRM, AI voice and chat agents, website, mobile app, and content all wired into one system that thinks alongside you.

Book a 20-minute consultSee how it works

No retainers to start · See results before you commit

The offer

Start with the audit. Build only what earns its keep.

Most automation gets sold before anyone has looked at how the business actually runs. I look first, in writing, for a fixed fee — and if you go ahead, that fee comes straight off the build.

Step one — The Automation Audit

$400 fixed, one week

I map how work actually moves through your business — every inbound lead, every handoff, every place something waits on you personally — and hand you a written map of it.

  • Your workflow drawn end to end: inputs, steps, decisions, handoffs
  • Where leads and hours are leaking, with rough numbers attached
  • What's worth automating first — and what genuinely isn't worth it yet
  • A model of the change before anything is touched, so you see the effect before you commit

Credited in full. Go ahead with a build and the $400 comes off the setup fee. Don't, and you keep the map and owe nothing further.

Book the audit
Step two — Never miss a lead

$1,500 one-time setup
+ $250 /month

An AI phone and chat assistant that answers every enquiry, books the job, and drops it straight into your CRM — built on the map from step one.

  • Answers calls and messages around the clock, in your own tone of voice
  • Qualifies the enquiry and books it into your calendar
  • Every lead logged in your CRM with the full conversation attached
  • Live monitoring and human takeover on every call — see below

Hosting, monitoring and monthly tuning. Live in about 10 business days.

The audit fee comes off this.

The guarantee: if it isn't measurably saving you real time within 30 days, I fix it at no charge — or refund the setup fee.

Talk it through

Live takeover

A person can take the call. Mid-sentence.

Every AI phone system has the same escape hatch: when the bot gets stuck, it takes a message and you ring back tomorrow. By then the job has gone to whoever picked up. I run my own voice infrastructure, so mine doesn't work that way.

Watch it live

Any call in progress, transcribed on screen as it happens, not a summary emailed afterwards.

Steer it

Type what the assistant should say next and it says it, before it answers, not a turn too late.

Take over

Step into the call yourself. No transfer, no hold music, no dropped caller. You simply start talking.

Recorded properly

Consent announced at the top of every call, before anything else is said, as Washington's all-party law requires.

Why this is the part that matters: the call that costs you a job is the one where a good lead asks something the script never covered. A system that hands them to voicemail has already lost them. A system you can step into hasn't.

Services

Everything else, once you know what you need

The audit usually points at one of these. None of it gets built before there's a reason for it.

  • Workflow automation

    Intake, invoicing, scheduling, and follow-ups that run themselves across the tools your team already uses.

  • AI assistants

    Inbox triage and front-desk agents trained on your programs, your policies, and your tone of voice.

  • Systems integration

    CRM, calendar, payments, and spreadsheets wired together so nothing has to live in two places at once.

  • Data and reporting dashboards

    Dashboards and scheduled digests that surface exactly what your board, funders, or owners need to see.

  • Conversion-focused websites

    Sites built to turn visitors into booked enquiries, not just to look good.

  • CRM builds and migrations

    One place where every customer, quote, and job actually lives.

Why I'm not the cheapest option, and why that's the point.

Fifteen years of enterprise software architecture — headless commerce, order and payment systems, cloud infrastructure — before I ever touched a no-code tool. There is now a four-week course that turns people into automation consultants. When one of those builds breaks, the fix needs someone who understands what's underneath it. I also work in Russian, which almost nobody offering this locally does.

Process

A short, deliberate path to a working system

  1. 1

    Map the bottleneck

    We sit with your team, trace where the hours actually go, and agree on one measurable goal before touching a tool.

  2. 2

    Prototype on real data

    A working version running against your own data, in your own stack — usually within days, not quarters.

  3. 3

    Ship with guardrails

    Rolled out quietly, with review steps and fallbacks your people will actually trust and live with.

  4. 4

    Tend and tune

    Monitoring, documentation, and training so the system keeps doing its job long after we step back.

FAQ

Short answers before you book

How does an engagement start?

With a fixed-price Audit + Quick Win at $1,500: we document the processes you run today, set up the first automations, a dashboard, AI assistants, and your tone of voice and customer DNA. You pay in full only after you see the results — and love them.

What does it cost after that?

Additional automations run $1,500 per build, and ongoing website, automation, and content-system management is $250 per month. Full details are on the pricing page.

Do I need to understand AI to work with you?

No. Everything is explained in plain English, no jargon — what it does, what it costs you, and what happens if it breaks.

Who do you work with?

Small businesses and mission-driven teams across the Greater Seattle Area, plus the international clients listed under recent work.

Contact

Bring us your messiest recurring task.

Twenty minutes, no deck, no sales script. You'll leave knowing whether automation is worth it for you — and exactly what it would look like if it is.

Call (425) 307-0344Book a call

hello@3nitilab.com · Greater Seattle Area